Know your business
by the numbers.

Track revenue, bookings, orders, customers, forms and reviews across 19 ready-made reports. Filter by date, compare periods and ask Olly what changed.

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Reports

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Revenue overview

Revenue & Payments

New Customers

Customers

Customer lifetime value

Customers

Retention & churn

Customers

Revenue & Payments

4 reports

Revenue overview

Track total revenue, trends, and period comparisons

£0.00 -100%

Payments summary

Transactions, failed payments, balances

1 Transaction

Refunds & credits

Refund totals and financial impact

Abandoned checkouts

Drop-off points and recovery performance

Bookings

3 reports

Bookings summary

Volume, cancellations, and completions

Service popularity

Most booked services and trend direction

No-show report

No-show rate and revenue impact

reports for every part of your business

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any period against the last in one click

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Olly anything your reports don't already answer

Reports for every part of your business.

Bookings, payments, orders, customers, forms and reviews each get their own space, so you can spot trends and see what is changing without building reports from scratch.

Revenue & Payments

4 reports

Revenue overview

Total revenue, trends over time, and period-to-period comparisons

Payments summary

Transactions, failed payments, and outstanding balances

Refunds & credits

Refund totals, credits issued, and their financial impact

Abandoned checkouts

Where checkout drop-offs happen and recovery performance

Orders

3 reports

Product performance

Luxury Face Serum £4,284

Recovery Bundle £2,940

Yoga Mat Premium £1,820

Orders summary

Order volume, status breakdowns, and average order value

Fulfilment performance

Fulfilment speed and comparison between fulfilment methods

Product performance

Best and worst performing products over any time period

Bookings

3 reports

Bookings summary

47Total

91%Completed

2.1%No-show

Bookings summary

Total bookings, cancellations, completion rates, and busiest times

Service popularity

Most booked services and trend direction over time

No-show report

No-show rate and the revenue impact of missed bookings

Customers & Patients

4 reports

Retention & churn

84%Retention rate

3At-risk clients

Active143

At risk3

Churned2

Customer summary

Total customers, active segments, and lifecycle status

New customers

New registrations and growth over time

Customer lifetime value

Average spend and repeat behaviour patterns

Retention & churn

Retention rates, churn trends, and at-risk cohorts

Forms

3 reports

Drop-off analysis

426Started

12.7%Completion

Clinical confirmation question8.5%

Family cancer history6.8%

Low testosterone blood tests2.3%

Form submissions

Submission volumes and completion rates per form

Drop-off analysis

Exactly where users abandon forms — field by field

Answer breakdown

Most common responses per question across all submissions

Reviews

1 report

Review summary

4.6

Average rating across verified review requests

Review summary

Average rating, review volume, and satisfaction trends over time

Additional reports if prescriptions are enabled

Prescriptions dispensed

Dispensed volumes and trends — enabled with prescriptions

Dispensed on behalf

Posted scripts by business including discounts and line totals

Here's what five of the 19 reports actually look like.

Filters, period comparisons, and CSV export come as standard on every report. These five are just a snapshot of what Priorly can show you across the platform.

Bookings summary

Appointment volumes, completion rates, and busiest times

All locations

17–24 Apr 2026

All staff

All services

↑ Compare to previous period

Total bookings

3 upcoming

Completion

91.5%

43 completed

Cancellation

6.4%

3 cancelled

No-show

2.1%

1 no-show

Revenue

£3,290

From completed

Booking volume

Daily

Weekly

Busiest times

Peak: Tue & Fri 10am

9am

10am

11am

12pm

1pm

2pm

3pm

4pm

Mon

Tue

Wed

Thu

Fri

Here are 5 of the 19 reports inside Priorly. Each one comes with filters, period comparisons, and CSV export built in.

Olly in Analytics

Stop digging through reports. Ask Olly the question and see the answer in seconds.

Olly can see the full picture across bookings, orders, subscriptions, forms and payments. Instead of jumping between reports, just ask the question. Olly answers in plain English, explains what is driving the number and flags what is worth looking at next.

"What was my best performing service last month?"

"Why did revenue drop in the second week of April?"

"Which clients are most at risk of churning?"

"Which form has the worst completion rate and why?"

"What are my busiest booking times this month?"

"Are there any anomalies I should know about this week?"

Olly

Your analytics assistant

What's driving the revenue increase this month compared to last?

April is up £1,620 (18%) vs March. Three things are driving it:

+34%

Group class bookings

New memberships

£1,820

New: PT session packages

-£240

Refunds (3 orders)

Which clients are most at risk of churning?

3 clients show at-risk signals — Amanda Reynolds (2 overdue tasks, renewal blocked), Scott Tillman (missed last month's session, hasn't rebooked), and Billy Jones (payment failed twice). Want me to draft outreach messages for them?

Ask Olly about your analytics...

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