Notifications your team
doesn't have to remember.

Priorly sends routine booking, order, subscription and task updates for you, with a clear log of what went to clients, staff or both.

Start for free See notification events ↓
Notification log
Booking confirmed Client
Emma booked Mounjaro Consultation on Friday at 09:00. Confirmation email sent.
Now
Reminder email Client
24-hour reminder for Emma.
2m
Subscription renewed Business
James renewed Elite PT Membership. Payment processed and invoice sent.
12m
Task reminder Client
Health form is due before next renewal on 10 April.
18m
New portal message Both
Client replied in portal thread. Team and client notifications dispatched.
27m
Last outbound notification sent 29 minutes ago
Automatic
Bookings, subscriptions, tasks, orders and messages can all trigger updates
1 log
See what was sent, when, and who received it
3 ways
Send each update to the client, your team, or both

Bookings, orders, subscriptions and tasks, all covered.

Filter by event type to see the notification rules Priorly can send, queue or log across the parts of your business.

Booking confirmation
Sent after a booking is made, with the appointment details and optional calendar invite.
ClientTeam
Appointment reminder
Queue reminders before the appointment, such as 48 hours, 24 hours, or 2 hours before start.
Client
Booking changed
Notify the right people when a booking is cancelled, moved, or rescheduled.
ClientTeam
Subscription renewal
Send renewal updates before or after a recurring charge, with plan, date and cycle details.
ClientTeam
Payment failed
Let clients update their card and alert your team when a renewal needs attention.
ClientTeam
Task due soon
Remind clients to complete forms, uploads, check-ins or other required tasks before the deadline.
Client
Order status update
Keep clients updated when orders move through processing, dispatch or delay stages.
Client
New portal message
Email clients or staff when a new message arrives in a portal conversation.
ClientTeam
Task overdue
Escalate when a required action was not completed before the cut-off.
ClientTeam

Emails that look like
they came from you.

Client-facing notifications can use your business name, logo, appointment details and the right action links without your team writing each message.

  • Your branding includedBusiness name and logo appear across client-facing notifications.
  • Event details filled inBooking times, services, staff, locations and order details are pulled from Priorly.
  • Useful action linksAdd calendar links, join-call buttons, payment links, task links or order pages.
  • Template supportUse Priorly templates, or map your own SendGrid templates to Priorly event data.

Pick the events. Priorly handles the timing.

Notification timings are already built into Priorly. Choose which event types are enabled, and let confirmations, reminders and task updates fire at the right point in the journey.

  • Custom reminder intervalsSchedule one or many reminders before appointments.
  • Toggle per event typeEnable only the notifications relevant to your workflow.
  • Recipient-level controlChoose client, business, or both for each trigger.
Booking reminder schedule
Mounjaro Consultation · Dr. Sarah Okafor
Booking confirmed
Sent instantly with booking details and confirmation link
48 hours before
Reminder email sent with schedule summary and location details
→
2 hours before
Queued for Friday 18 March 2026 at 07:00
Post-session review request
Scheduled approximately one hour after session end

Your email provider,
Priorly's event data.

Connect your email provider, map templates to Priorly notification events, and use the event payload to build emails with the exact booking, order, task or subscription data you need.

  • Bring your own providerSend client emails through your own verified sender setup.
    SendGrid supported, with other providers coming soon.
  • Map templates to eventsLink each Priorly notification type to the right template.
  • See the data sentOpen the event payload JSON when building or testing your templates.
  • Defaults stay availableLeave an event unmapped and Priorly can use the standard branded email instead.
SendGrid integration
✓ Connected
Template mapping
Booking confirmed d-8f3k2mNpQ Active
Appointment reminder d-3Pq9xWmLv Active
Subscription renewed d-7Hk2mRqTx Active
Task overdue Not mapped Using default
Unmapped notifications use Priorly branded defaults automatically

Turn on only what you need.

Every notification type can be enabled or disabled individually from your settings.

Booking confirmation
Client + Business
Appointment reminders
Client
Subscription renewals
Client
Payment failed alerts
Client + Business
Task due and overdue
Client
Order updates
Client
New portal message
Client + Business
New booking alert
Business
SMS notifications are coming soon.

Set it up once.
Never chase a reminder again.

Every update goes out on time, to the right people, without anyone on your team sending it.

30 days free. No credit card required. Cancel any time.